How to open a ZEN account step by step
Hold and exchange 29 currencies, send money more profitably, and access funds through your ZEN Mastercard. Let’s kickstart your financial journey with a ZEN account – your avenue for effortless global payments and currency management.
Download ZEN.COM app
Register in minutes. Start with your app store.
Scan to download
1. Download and Launch the App
Find and download the ZEN.COM app from your device’s app store.
2. Register
Upon launching, tap on ZEN Personal to open a private account, you only need an email address and valid ID.
3. Phone number
Enter your phone number for verification, which will be linked to your account. Do not share your access credentials with anyone to avoid becoming a victim of financial crime.
4. One-Time Password
A one-time password will be sent to the phone number you’ve registered. Input the received code. If you input the passcode incorrectly or do not receive the code, you have options to resend the password or contact support.
5. Passcode
Create a secure passcode for your account. Remember, this passcode is specific to the application and should be different from your card’s PIN. Avoid sharing this passcode with anyone, including ZEN employees. Confirm the passcode by entering it again. If the passcodes do not match, retry the process.
6. Personal Information
Provide additional details like your first name, last name, email address, country, and place of residence. Ensure these details are accurate and identical to the information on your identification document, as they will be used for account verification.
7. ID Verification
Indicate where your ID was issued and confirm your citizenship.
8. Explore ZEN Benefits
Swipe through the benefits you get with ZEN, including ZEN Care, instant cashback, and a ZEN multi-currency account.
Remember to review and accept ZEN’s Terms & Conditions and Privacy Policy during the registration process.
Verification made by ZEN
Our tools detect unusual behavior and block fraudulent activities to provide a secure payment environment
Instant KYC
Facilitate user verification
We instantly verify and validate your users' data in line with the EU regulations
Compliance with AML/CFT standards
Ensure the highest level of money protections
Our solution meets the EU Anti-Money Laundering/Combating the Financing of Terrorism standards
Scan to get the ZEN.COM app
We’ve designed the whole process to be as short and simple as possible. Get the app and see for yourself!
